First Stop Health needs to establish and scale a core technology platform that supports their virtual care services, enabling rapid product development, regulatory compliance, and seamless integration with partners and clients. This involves building the infrastructure, tools, and shared capabilities to power internal teams and serve as the foundation for growth and innovation.
Requirements
- Proven success leading platform, infrastructure, and API products in SaaS, digital health, or other highly regulated industries.
- Depth of expertise in Electronic Health Record (EHR) systems and technical integrations strongly preferred
- Track record of building successful ecosystems of integrated tooling, connecting third-party technology with homegrown systems
- Intuitive familiarity with regulatory environment, including HIPAA, provider licensing, and security standards for patient privacy and safety
- Familiarity and fluency with AI applications in a healthcare setting
- Strong technical fluency, able to engage deeply with engineering on architecture, data, and system design tradeoffs
- Experience balancing short-term delivery needs with long-term scalability and maintainability
Responsibilities
- Define the long-term strategy for our product platform, balancing scalability, security, and speed of innovation
- Establish the roadmap for infrastructure and internal tooling that support care products and deliver solutions to meet internal business needs
- Champion a platform-first mindset, ensuring product lines benefit from common capabilities and shared infrastructure
- Partner with engineering leadership to design and deliver platform features, APIs, and tools that enable product teams to move faster
- Ensure alignment between platform investments and the needs of patient-facing products
- Drive adoption of platform capabilities across teams, measuring impact and iterating based on feedback
- Implement tools and rituals that improve transparency and coordination between Product, Engineering, and stakeholder teams
Other
- 8–10+ years of product management experience, including 3+ years managing and developing product managers
- Healthcare and virtual healthcare experience strongly preferred
- Excellent stakeholder management and communication skills, with ability to influence across all levels of the organization.
- “Big picture” thinking to drive coordinated platform strategy
- People management expertise, with a focus on mentorship and team scale
