Wyoming Machinery Company is looking to solve the problem of coordinating the functions of the Parts and Service Departments, establishing goals, reviewing budgets, and cultivating product support ideas.
Requirements
- Broad knowledge of the Caterpillar Parts and Service systems
- Ability to understand and interpret Caterpillar Warranty procedures and statements
- Knowledge of OSHA and MSHA state requirements
- Basic computer knowledge and skills should include e-mail, general computer skills such as desktop, password, Internet, word processing, spreadsheets and power point
- Working Experience in the Parts and Service Departments
- Sales experience with direct customer contact is desirable
- Minimum 5 years of management experience in a Caterpillar dealership
Responsibilities
- Coordinate the functions of the Parts and Service Departments
- Review and approve expense and revenue budgets, operating statements and marketing plan
- Establish assigned locations product support objectives for final approval from the VP of Product Support and Chief Executive Officer
- Create and maintain a positive dialogue with the entire territory customers
- Review with the Parts and Service Management the hiring, evaluation and promotions of all product support employees
- Responsible for proper building, ground maintenance and improvements
- Coordinate activities and inform other Company departments on developments and represent the Company to industry and community groups
Other
- Must have the ability to counsel people so their actions move in a positive direction
- Have high written and oral communication skills
- Be able to speak effectively before a large group of people
- Travel required
- Must be able to work long days
- Valid driver’s license (driving record must meet company insurance standards and is reviewed annually)
