The Regional Director of Quality Assurance and Monitoring supports regional operations by serving on the Regional Ops team, consults with and supports facility Medical Records Directors to achieve operational excellence in records keeping and quality assurance at PACS
Requirements
- Proficient in Microsoft Office tools.
- Possesses a strong working knowledge of medical terminology, anatomy and physiology, legal aspect of health information, coding, indexing, etc.
- ICD-10 certified preferred
- Ability to type 45+ words per minute
- Is proficient with all PACS electronic records systems and resources (PCC, Nethealth, PointRight, PACS Dashboards, etc.)
- Must be ICD-10 certified within 6 months of hire
Responsibilities
- The RDQAM works to educate facilities and regional support staff to implement operational Policies & Procedures and best practices that have been developed by the Clinical Strategy and Governance Team.
- Provides consulting oversight, and tracks facility Medical Records Directors, assisting with orientation of new Medical Records Director hires, and assists with coordinating facility leadership.
- Completes on-site facility visits for education and monitoring of trends in documentation to support facility operations.
- Conducts regular monitoring of medical records across multiple facilities to ensure regulatory compliance and documentation accuracy.
- Coordinates Regional Ops trainings for Medical Records Directors on Medical Records best practices
- Ensures Medical Records monitoring tools established within the region or by the Clinical Strategy and Governance Team are utilized to the highest level of compliance standards for the region facilities.
- Is proficient with all PACS electronic records systems and resources (PCC, Nethealth, PointRight, PACS Dashboards, etc.)
Other
- Dotted-line support for facility Medical Records Directors.
- Bachelor’s degree or higher preferred
- Must be able to read, write, speak, and understand the English language.
- Must be able to move intermittently throughout the workday.
- Must be able to cope with the mental and emotional stress of the position
