Hiscox USA is seeking a Director of Quality Engineering to lead and elevate quality engineering practices across all value streams, defining the strategy for delivering secure, high-performing software and embedding a culture of accountability, automation, and continuous improvement throughout the engineering organization.
Requirements
- 10+ years of experience in software engineering or quality assurance, with at least 5 years in a leadership role.
- Demonstrated experience as a hands-on technical leader, with deep knowledge of automated testing tools and test engineering practices.
- Expertise in modern CI/CD pipelines, cloud-native application testing, and DevOps-aligned QA workflows.
- Strong background in performance testing, security testing, and test observability.
- Experience setting and managing performance standards for engineering or QA teams.
- Familiarity with Agile/SAFe practices and the insurance or financial services domain is strongly preferred.
- Deep knowledge of automated testing tools and test engineering practices.
Responsibilities
- Define and own the enterprise-wide quality strategy aligned with Agile and DevOps principles.
- Act as a hands-on technical leader, directly influencing automation frameworks, test coverage, and code quality practices.
- Lead a distributed team of QA professionals across multiple value streams, setting and enforcing performance standards for each team member.
- Establish and standardize processes for reproducing, documenting, and triaging bugs to enable fast and effective resolution by engineers.
- Drive consistency in tooling, automation, and quality practices across all teams.
- Define and track key metrics that reflect software quality and team accountability, using them to drive improvements.
- Collaborate closely with Engineering, Product, Architecture, and Security teams to embed testing early and often in the development lifecycle.
Other
- Exceptional communication and stakeholder management skills.
- 10+ years of experience in software engineering or quality assurance, with at least 5 years in a leadership role.
- 401(k) with competitive company matching
- Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
- Company paid group term life, short- term disability and long-term disability coverage
