Fiserv is looking for a Director of Software Development to lead and grow engineering teams, drive technical strategy, and deliver high-quality software at scale, while partnering with various stakeholders to build reliable, secure, and customer-focused solutions.
Requirements
- Deep experience with cloud-native architectures (AWS/Azure/GCP), microservices, APIs, and modern data practices.
- Strong knowledge of DevOps, CI/CD pipelines, automated testing, and production monitoring.
- Proven record of delivering complex, customer-facing software systems at scale.
- 8+ years of professional software development experience and 5+ years in people/engineering leadership roles.
- Bachelor’s degree in Computer Science, Software Engineering or a related field, or equivalent experience.
- Master’s degree or advanced technical certification.
- Experience in regulated industries or domains with strict security/compliance requirements (e.g., financial services, payments).
Responsibilities
- Define and execute the software development strategy in alignment with product and business priorities.
- Drive architectural decisions and ensure technical excellence, maintainability and scalability of systems.
- Champion modern engineering practices: Agile delivery, CI/CD, automated testing, DevOps, observability, and security-by-design.
- Oversee delivery planning and program management for major initiatives; remove impediments and ensure predictable releases.
- Establish and track key engineering metrics (quality, velocity, reliability, lead time) and use them to inform continuous improvement.
- Represent engineering in leadership forums and communicate technical tradeoffs and status to senior stakeholders and executives.
Other
- Lead multiple engineering teams (direct and dotted-line), including hiring, coaching, performance management, and career development.
- Collaborate cross-functionally with Product, UX, Security, Infrastructure and Operations to align roadmaps and deliver business outcomes.
- Manage budgets, headcount planning and vendor/partner relationships for your area.
- Foster an inclusive, collaborative culture that encourages innovation, ownership and professional growth.
- Excellent stakeholder management and communication skills; able to translate technical concepts for business audiences.
- Demonstrated ability to hire, mentor and retain high-performing engineering teams.
- Strategic thinker who balances long-term technical vision with short-term delivery.
- People-first manager who develops talent through coaching and clear expectations.
- Data-driven decision maker who uses metrics to drive outcomes.
- Change agent who promotes continuous improvement and innovation.
