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Director of Software Engineering - Global Customer Platform

JPMorganChase

Salary not specified
Oct 30, 2025
Chicago, IL, US
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JPMorganChase within the Consumer & Community Bank Technology team is looking for a Director of Software Engineering to lead a technical area and drive impact within teams, technologies, and projects across departments. The role involves utilizing in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex projects and initiatives, serving as a primary decision maker and a driver of innovation and solution delivery.

Requirements

  • Formal training or certification on software engineering concepts and 10+ years applied experience.
  • 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
  • Deep expertise with enterprise design patterns and industry best practices with experience using modern technology (e.g., Java, Cassandra, Kafka) and design patterns (e.g., micro services, APIs)
  • Demonstrated proficiency in application, data and infrastructure architecture disciplines
  • Practical cloud native experience
  • Experience with high volume, mission critical applications
  • Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field

Responsibilities

  • Leads technology and process implementations to achieve functional technology objectives
  • Carries governance accountability for coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations
  • Delivers technical solutions that can be leveraged across multiple businesses and domains
  • Demonstrated proficiency in application, data and infrastructure architecture disciplines
  • Practical cloud native experience
  • Experience with high volume, mission critical applications
  • Experience working at code level

Other

  • Makes decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures
  • Influences peer leaders and senior stakeholders across the business, product, and technology teams
  • Champions the firm’s culture of diversity, opportunity, inclusion, and respect
  • Excellent communication skills and ability to present to and communicate effectively with key stakeholders across product, technology, data and design
  • Experience with building, leading and mentoring technology teams and next level leaders within the organization
  • Experience developing or leading cross-functional teams of technologists
  • Experience with hiring, developing, and recognizing talent