The Hartford Employee Benefits is seeking a Director of Software Engineering to guide the adoption of GenAI and agentic systems, driving the transformation from legacy automation to advanced AI workflows and reshaping operations to scale AI-driven operational excellence for improved customer service.
Requirements
- Strong expertise in GCP, AWS, or Azure cloud platforms and microservices architecture.
- Proficiency in UI frameworks (Angular, React), API-first solutions (RESTful services), microservices, and event-driven architecture (Java, SpringBoot, AWS Kinesis/Kafka, Spring Batch).
- Experience building advanced servicing solutions on platforms like Pega and Salesforce.
- Proven track record in modernizing on-premises applications and migrating to cloud-native solutions.
- Hands-on experience with GenAI enablement, including CoPilot adoption for co-development and software delivery automation.
- Knowledge of implementation of GenAI pipelines and prompt engineering techniques.
- Knowledge of Retrieval-Augmented Generation (RAG) and Model-Context-Protocol and AI-driven automation.
Responsibilities
- Assess current systems and develop a comprehensive plan for modernization.
- Design and implement cloud-based solutions using microservices, event-driven architecture, and modern cloud technologies.
- Create APIs to enable data interoperability and support MCP server development across business units.
- Automate manual testing and integrations using AI productivity tools and GenAI pipelines.
- Ensure all solutions meet performance, security, and regulatory requirements.
- Build, manage, and mentor software engineering teams, fostering innovation and collaboration.
- Work closely with AI platforms, data science, data engineering, and cloud infrastructure teams to design, deploy, and optimize AI solutions in compliance with enterprise architecture and governance standards.
Other
- 10+ years of software engineering experience, including leadership roles in cloud transformation and financial systems.
- Deep understanding of customer service systems, processes, and compliance.
- Excellent problem-solving, communication, and leadership skills.
- This role will have a Hybrid work schedule, with the expectation of working in an office 3 days a week.
- Candidates must be authorized to work in the US without company sponsorship.
