Horizon Media is seeking a Director of Data Maintenance to lead and evolve their agency's data operations, ensuring the accuracy, timeliness, and integrity of their data flows and driving transformation for some of the world's most influential brands.
Requirements
- Proven expertise in data feed architecture, automation (e.g., scripting, ETL), and alert systems.
- Familiarity with relevant platforms (DMP, CDP, MMP, ad servers, APIs).
- Knowledge of data governance and media privacy standards (GDPR, CCPA, IAB frameworks) a plus.
- Strong analytical skills with the ability to rapidly assess impact and define resolution paths.
- Excellent communicator—capable of presenting technical insights to non-technical stakeholders.
- Leadership experience and team-building capabilities.
- 5+ years in data operations or management—preferably in media, marketing tech, or agency settings.
Responsibilities
- Monitor the data ecosystem to ensure SLAs are met and data quality is maintained.
- Design and manage automated alerting and communication systems to proactively surface anomalies and ensure timely visibility across the organization.
- Serve as the first point of contact for data incidents—triaging, diagnosing, and initiating resolution paths.
- Develop and optimize tiered escalation processes to match issue complexity with the right technical or operational resources.
- Drive automation and process improvements that reduce manual intervention and improve SLA adherence.
- Monitor KPIs (data latency, accuracy, uptime) and generate actionable insights for continuous improvement.
- Manage vendor relationships and coordinate with platform providers (e.g., DMPs, ad servers, CDPs).
Other
- Bachelor’s degree in Media, Technology or Data Field
- Leadership experience and team-building capabilities.
- Excellent communicator—capable of presenting technical insights to non-technical stakeholders.
- Ability to work at the intersection of technology, operations, and client success.
- Ability to influence and protect the data backbone of a leading, forward-thinking media agency.
