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Director, Product Design

BNY

$165,000 - $300,000
Jun 10, 2025
New York, NY, US
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The company is looking for a UX/Design subject matter expert to lead a small team to solve complex product design challenges for the Design Hub within BNY.

Requirements

  • Expertise in user research and testing, interaction design, and visual design
  • Experience across user research, usability testing, surveys, interviews, work studies, and heuristic evaluations
  • Knowledge of user-centered design and standardized design systems
  • Experience in creating user interface and visual design guidelines and standards
  • Experience in leading the creation and updating of user interface and visual design guidelines and standards
  • Experience in advocating for user-centered design and the value of standardized design systems
  • Experience in ensuring that developed/revised product achieves the user's specified goals by establishing user-centered analysis, design, best practices, and standards

Responsibilities

  • Fine-tune expertise in the field and regularly use professional concepts to resolve complex issues facing the team
  • Determines methods and procedures on new assignments and may coordinate activities of others
  • Comprehensive consultation to management and staff related to user research, usability testing, surveys, interviews, work studies, and heuristic evaluations
  • Reviews documentation of research findings presented to product and development teams
  • Defines and reviews new and modified user personas
  • Participates and provides guidance in the creation of concepts, information architecture, user interface designs, wireframes, storyboards, prototypes, and specifications to meet project schedules
  • Leads the implementation of visual styles that support platform branding to increase user effectiveness

Other

  • Bachelor's degree in psychology, user experience, design, human computer interaction or a related discipline, or equivalent work experience required
  • Advanced degree preferred
  • 12 + years of experience required
  • Experience in the securities or financial services industry is a plus
  • Builds strong relationships with people on their immediate team and across the company
  • Creates formal networks with key decision makers and cross-functional partners