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Director – Product Design

BNY

$162,000 - $231,000
Jul 4, 2025
New York, NY, USA
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BNY is seeking a UX/Design subject matter expert to lead a small team to solve complex product design challenges for Accelerator teams, partnering with areas of the bank that have not historically worked with Design.

Requirements

  • Experience across user research and testing, interaction design, and visual design.
  • Expertise in at least one of user research and testing, interaction design, and visual design.
  • Provides UX expertise to the product definition and evaluation process utilizing multiple sources of information (field work, interviews, internet, intranet, market data/literature).
  • Acts as principal consult and leads the creation and updating of user interface and visual design guidelines and standards.
  • Ensures that the developed/revised product achieves the user's specified goals by establishing user-centered analysis, design, best practices, and standards.
  • Lead range of complex projects that dictate team success, with internal and cross-functional outcomes that requires in-depth analysis and evaluation of variable factors.
  • 12+ years of experience required

Responsibilities

  • Actively fine-tune expertise in the field and regularly use professional concepts to resolve complex issues facing the team, and occasionally cross functional partners.
  • Determines methods and procedures on new assignments and may coordinate activities of others.
  • Comprehensive consultation to management and staff related to user research, usability testing, surveys, interviews, work studies, and heuristic evaluations.
  • Reviews documentation of research findings presented to product and development teams.
  • Defines and reviews new and modified user personas.
  • Participates and provides guidance in the creation of concepts, information architecture, user interface designs, wireframes, storyboards, prototypes, and specifications to meet project schedules.
  • Leads the implementation of visual styles that support platform branding to increase user effectiveness.

Other

  • Bachelor's degree in psychology, user experience, design, human computer interaction or a related discipline, or equivalent work experience required
  • Advanced degree preferred
  • Experience in the securities or financial services industry is a plus.
  • Builds strong relationships with people on their immediate team and across the company.
  • Should know key stakeholders and peers to understand connection of their own work.
  • Creates formal networks with key decision makers and cross-functional partners.
  • Advocates for user-centered design and the value of standardized design systems across the firm and facilities training for groups outside the UX team.