CNBC is looking to improve the end-to-end user experience across its digital products (website, mobile apps, Connected TV) to drive business results through innovative, user-centered design solutions.
Requirements
- Experience with designing personalized products or AI features and using new AI prototyping tools would be a plus
- Design best practices, integrating UX Research and building meaningful customer experiences
- Expertise in design research with a dedicated human-centered approach to problem solving
- Strong experience in product discovery and design thinking, in particular leading design workshops with cross-functional stakeholders
- Systems-thinking mindset, with deep knowledge of cross-platform design & visual system creation and effective implementation
Responsibilities
- Shape the experience vision for CNBC’s financial news and information on digital platforms
- Ensure a consistent, intuitive, and engaging user experience across web, mobile, and OTT platforms
- Oversee the full design lifecycle — from discovery and concepting to prototyping, testing, and delivery — ensuring designs are validated through user research and data insights
- Maintain and evolve design systems, brand guidelines, and interaction patterns across platforms
- Monitor and assess design performance using qualitative and quantitative data; iterate accordingly
- Support experimentation, personalization, and potentially AI-driven features to deliver smarter, more relevant user experiences
- Stay current with industry trends and competitors to ensure CNBC’s digital experiences remain cutting-edge and relevant
Other
- 7+ years of experience leading a team of designers for digital media companies
- Experience with successful outcomes for digital products, reaching millions of users, such as growth in users, subscriptions, revenue, customer satisfaction scores etc.
- 7+ years of experience hiring, managing, and mentoring successful product designers
- Proven track record managing high performing team(s) of in-house designers who were embedded in Pods, Agile or Scrum teams
- Excellent communication and presentation capabilities, articulating ideas effectively and without bias
- High energy level and a strong work ethic, someone who is self-driven
- An active role in shaping and communicating “the why” behind the work your team does and how you interact with other teams and stakeholders
- Prioritization and multi-tasking skills
- Ability to hold your team accountable for high quality product design and timely cross-functional communication
