Capital One needs to improve its API platforms and developer experience to enable developers to do their best work, thereby enhancing customer satisfaction and supporting the company's mission to change banking for good. The role will set the standard for application integration excellence and manage API traffic to protect against malicious actors and data leakage.
Requirements
- Technical knowledge necessary to propose and influence new product and feature ideas, especially in the space of enterprise-scale APIs, balancing developer enablement with governing and securing the API ecosystems
- Experience forming business strategy and and translating it into enterprise-grade software solutions
- Strong understanding of API and cloud operations, with the ability to articulate the opportunities and trade offs across an API management ecosystem
- Keen awareness of the latest developments, trends, and best practices in API management and application integration, with an incessant interest in understanding and adopting the latest innovations in the space
- Experience delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment
- Analytical and quantitative skills; experience using hard data and metrics to back up assumptions and develop business cases
- Experience with API platforms or API management in an enterprise environment
Responsibilities
- Engage all stakeholders (Business, Engineering, Architecture, Risk, and Cyber) directly through a variety of channels to serve as the voice of the customer - identify new capabilities, define product features, and work closely with development teams to launch those features
- Set strategic vision and drive your team’s roadmaps, and regularly engaging and updating Leadership and stakeholders
- Partner with engineering leadership across multiple teams, ensuring strong collaboration and alignment among your teams
- Own the product management practice within your organization, defining expectations and commitments and driving continuous improvement
- Operationalizing product metrics for the products you own and building business cases for new investment
- Influencing senior stakeholders to adopt your products and building buy in and trust by sharing out the consequent business impact
- Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
Other
- At least 7 years of experience working in Product Management
- Demonstrated experience mentoring, empowering, and elevating product teams to deliver against business objectives and roadmaps
- Strong verbal and written communication skills with demonstrated experience engaging and influencing senior executives
- Strong work ethic as team player and a willingness to roll up one’s sleeves to get the job done
- People leadership experience of product management team(s)
