Liberty Mutual's Personal Lines business needs to modernize core systems, accelerate speed to market, and enable growth across its portfolio by simplifying and modernizing product offerings and technology.
Requirements
- Sufficient technical proficiency to drive product design and have an informed, independent voice
- Strong strategic and problem solver mindset with ability to break down complex problems into testable components
- Leverage analytics to make data driven decisions that maximizes short/long term value
- Technical proficiency required to participate in program increment planning and have an informed, independent voice
- Proven experience in product-centric and agile practices.
- Proven experience with Agile practices and expectations
Responsibilities
- Lead product strategy for Policy Lifecycle Management, Policy Data Management, and Policy Provisioning for our Personal Lines (Auto, Property, and Specialty).
- Manage a $30M portfolio that advances growth and profitability initiatives while enabling critical investments for Service, Claims, and Billing.
- Help reshape the foundation for Personal Lines at scale—modernizing core policy systems to reduce complexity and TCO, improving speed to market for products and filings, and delivering more accurate, timely data to business partners and customers.
- Own and evolve product strategy and roadmaps.
- Lead cross functional Agile delivery with internal teams and third-party vendors.
- Collaborate across the organization to enable initiatives and advance core policy capabilities.
- Conduct in-depth performance analyses of our Policy software products, formulate plans for improvement, and execute on them
Other
- Lead, coach, and mentor to a team of Product Owners, and Agile teams.
- Lead and coach cross functional Agile teams to deliver features, releases, and platform capabilities
- Develop Roadmap, Strategy, and Vision for the suite of software products based on a deep understanding of the markets, users, and industry trends related to Policy Lifecycle, Policy Data, and Provisioning across Liberty Mutual and Safeco.
- Establish objectives and key results (OKRs) in alignment with the roadmap and overall business strategy
- Harness data-driven insights to build business cases and/or inform roadmap actions and strategy.
- Collaborate closely with Product leaders as well as peer portfolio teams to align priorities, remove roadblocks and secure resources to deliver end-to-end solutions
- Present frequently to peers and sr. leaders building alignment on your vision and strategy with a complex set of stakeholders
- Bachelors’ degree in relevant field and a minimum of 10 years’ experience in product, product delivery, or technology within financial services, customer or technology organizations
- Passionate and self-motivated with a desire to learn new tools and technologies
- Comfortable with making decisions with some level of uncertainty (incl. prioritization), proven ability to pivot and adjust quickly as new information is presented, and comfortable working in a fast paced and high-pressure environment.
- Strong influencing skills, working with peers and leaders in a complex cross-functional environment
- Strong communication and collaboration skills
- Advanced knowledge product management, Agile development methodologies, and experience in organizational change management as typically acquired through a Bachelors
degree in relevant field (business, computer science, etc.) and a minimum of 10 years experience in product development, business, marketing, technology, and/or consulting
- Master`s degree preferred
- High level of proven business expertise needed to set clear priorities for product and understand business value impacts across an entire business unit
- High level of proven outcomes managing and mentoring product managers, product owners, and people leaders
- Strong influencing and leadership skills in order to be seen as the decision maker when interfacing with business, and willingness to dissent with both teams and business
- Comfortable with making decisions with some level of uncertainty
- Strong communication and collaboration skills, both written and verbal
- Encourages non-hierarchical culture
