Prudential Financial is seeking to drive growth, deepen customer relationships, and deliver experiences that reflect its purpose and values through its Brand & Marketing organization, specifically the Growth & Channel Activation team, by enabling both growth acquisition and customer support experiences on Prudential.com
Requirements
- 8+ years of experience in digital product management or product ownership, preferably in financial services or a regulated industry
- Proven success in leading digital transformation & product development initiatives across large-scale web platforms
- Deep understanding of SAFe Agile methodologies and product lifecycle management
- Experience delivering digital experiences through content management systems (e.g., Adobe Experience Manager) and understanding of CMS-enabled capabilities
- Experience with AI technologies and their application in digital experiences
- Analytical mindset with experience using data to drive decisions and measure success
- Familiarity with tools like Adobe Experience Manager, Adobe Analytics, Adobe Target, Figma, and other digital experience platforms
Responsibilities
- Define and drive the strategic product vision and roadmap for Prudential.com website capabilities, aligned with business goals and customer needs
- Serve as the Product Owner for a Prudential.com Scrum team, managing the product backlog and leading sprint planning and release execution
- Partner with the Web & Content Strategy team to ensure cohesive content and experience delivery across the site
- Collaborate with other Product Owners and business stakeholders across the enterprise to align on priorities and ensure seamless integration of capabilities
- Lead the exploration and implementation of AI-driven features to enhance personalization, customer support, and operational efficiency
- Partner closely with the UX Design team to envision and create intuitive, user-centered digital experiences
- Translate business requirements into actionable user stories and product specifications
Other
- 8+ years of experience in digital product management or product ownership, preferably in financial services or a regulated industry
- Strong leadership and stakeholder management skills, with the ability to influence across functions
- Excellent communication and collaboration skills, including executive-level engagement
- Passion for digital innovation and delivering exceptional customer experiences
- Bachelor's degree or higher
