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MVP Health Care Logo

Director, Product, Service and Growth Digital Experience

MVP Health Care

Salary not specified
Sep 16, 2025
Remote, US
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MVP Health Care is looking to enhance its digital products and customer experience through innovative thinking and continuous improvement, aiming to create a healthier future for everyone.

Requirements

  • Understanding of agile methodologies and scrum framework, familiarity with scaled agile framework (SAFe) and experience with backlog management/agile development tools (e.g. Jira, Azure DevOps).
  • Hands-on approach to managing product roadmaps and collaborating with cross-functional teams for successful launches.

Responsibilities

  • Develop and establish product strategies across a suite of enterprise digital products, including those for customers, providers, employers, brokers and employees, ensuring alignment with business objectives and market needs.
  • Manage the development of product roadmaps that integrate customer insights and business strategy, supported by both qualitative and quantitative data, to drive product success and market competitiveness.
  • Collaborate closely with senior leaders on the Digital (IT) team to manage strategic prioritization decisions based on execution capacity and business impact.
  • Identify and manage key metrics or performance indicators for our digital products, ensuring they align with business goals and drive actionable insights.
  • Analyze product analytics and key performance indicators, providing actionable recommendations to improve digital product adoption, satisfaction, and overall performance.
  • Collaborate across the organization to support and evaluate vendor and partner decisions that integrate with our digital products, ensuring seamless and effective partnerships.
  • Continuously seek opportunities to enhance user experience and operational efficiency by leveraging advanced technologies and innovative solutions.

Other

  • Minimum of 5 years of hands-on experience working on a product team, preferably with direct experience as a Product Manager.
  • Previous management/leadership experience required including leading teams and demonstrated collaboration within the organization.
  • Strong visionary leadership with the ability to inspire and motivate teams.
  • Strong motivation to enhance internal customer experience and improve operational efficiency drives innovation.
  • Ability to navigate complex organizational structures and build consensus among diverse stakeholder groups.