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Director, Professional Services (ML Practice)

Databricks

Salary not specified
Aug 12, 2025
Remote, US
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Databricks is looking for a Director to lead and grow their Enterprise Machine Learning Practice team, focusing on helping customers build and productionize AI applications, particularly GenAI, and driving AI/ML transformation with Databricks.

Requirements

  • Deep technical expertise in ML, GenAI, and data science
  • Experience leading teams building cutting-edge production ML solutions in cloud environments (AWS, Azure, or GCP)
  • Ability to scope, guide, and sell technical engagements
  • Experience working with Databricks

Responsibilities

  • Lead customers on their AI/ML transformation with Databricks
  • Push the boundaries of our product
  • Lead strategic ML PS initiatives, practice development, and standardized delivery processes
  • Design scalable engagement models and reusable solutions for repeatability across the global team
  • Shape cross-functional collaboration by influencing Product, R&D, and GTM
  • Own OKRs for AI-services led accounts, revenue, utilization, and public references
  • Represent Databricks as a thought leader in AI/ML

Other

  • Lead and scale a world-class AI/ML professional services team, including hiring, mentoring, and building a team structure to support long-term growth and execution at scale
  • Develop and expand executive relationships with Enterprise customers and partners (including VP+, CIO/CDO-level stakeholders), acting as a trusted advisor during complex technical engagements and AI transformations
  • Align with Field Engineering and Sales Leaders to define joint strategies for strategic accounts and ensure strong delivery coordination across functions
  • Manage escalations, and ensure successful delivery in enterprise environments
  • Proven success developing strategy with senior executive stakeholders to define program-level goals, align technical vision, and build trust throughout complex enterprise engagements
  • Demonstrated experience in cross-functional leadership roles, collaborating with Sales, Product, and GTM teams to drive business impact through AI/ML
  • “Company-first” mindset
  • Graduate degree in a quantitative discipline (Computer Science, Engineering, Statistics, Operations Research, etc.) or equivalent practical experience
  • Experience in a customer-facing consulting or professional services leadership role
  • This role can be remote in the US with occasional travel required.