The Director of Program Data Analytics & Insights is responsible for enabling Program leaders to make data-informed decisions that improve student outcomes and operational effectiveness by analyzing trends across key program metrics.
Requirements
- Proficiency in SQL and data analysis tools; familiarity with BI platforms such as Tableau or Power BI is a plus.
- Strong understanding of statistical analysis, trend evaluation, and hypothesis testing.
- Ability to translate complex data into actionable insights and communicate them to non-technical audiences.
Responsibilities
- Lead analysis of core program performance metrics, including Learning & Development retention, internship attrition, and Full-Time Year Up job outcomes.
- Surface trends, disparities, or outcomes that require programmatic attention or intervention.
- Apply statistical methods to test hypotheses and evaluate the significance of observed changes.
- Provide guidance to BI developers to improve dashboard functionality and data accessibility.
- Accountability for all program-related data, including data sourced from third parties.
- Ensure effective communication and adherence to data standards (security, access) and policies among program staff.
- Address and resolve any concerns related to data quality escalations.
Other
- This is a hybrid and location flexible role that will require occasional in-person activities for coaching and support of our students.
- You must live within a commutable distance to one of our locations where we serve students.
- Location preference: Candidates based in Eastern or Central time zones.
- Proven ability to work cross-functionally and influence decisions without direct authority.
- Deep commitment to advancing equity and economic mobility through data-informed strategy.
