Quest Diagnostics is seeking a Director of Responsible AI to lead the enterprise-wide Responsible AI program, ensuring that all artificial intelligence and generative AI solutions are designed, deployed, and governed in alignment with the company's ethical standards, regulatory obligations, and patient-centric mission.
Requirements
- 10+ years in technology, data governance, digital ethics, risk management or regulatory compliance within a complex or regulated industry.
- Demonstrated leadership in developing or managing policy, governance, or oversight structures related to emerging technologies, analytics or data driven decision systems.
- Experience in creating written policy documents and white papers for internal and external audiences.
- Expertise in applying the NIST AI framework and familiarity with other relevant ethics frameworks.
- Familiarity with GenAI performance metrics and setting GenAI performance standards per use case.
- Strong understanding of AI and GenAI concepts, model governance, bias and fairness, and explainability.
- Familiarity with major data and AI regulatory frameworks e.g. HIPAA, GDPR, NIST, AI RMF, and EU AI Act and how they apply in healthcare.
Responsibilities
- Build and lead the Responsible AI function by establishing the structure and operating model needed to embed ethical AI practices across the enterprise.
- Chair the AI Review Board (AIRB), the organization's Responsible AI board, providing leadership and direction in evaluating all proposed AI and GenAI use cases.
- Develop and enforce enterprise-wide Responsible AI policies, guidelines, and procedures to ensure AI development and deployment adheres to ethical principles.
- Define and monitor 'Responsible AI' for Quest Diagnostics, maintaining a pulse on the market, competition, and AI innovation.
- Develop and maintain an Impact Assessment methodology to guide the AIRB in decision-making.
- Assess potential risks associated with AI projects, including security risks like prompt injection and LLM jailbreaks, ensuring compliance with ethical guidelines and frameworks such as the NIST AI RMF.
- Collaborate with data teams, legal, privacy, and other SMEs to define project outcomes, ethical considerations, and execute ethical diagnostics and assessments.
Other
- Travel up to 15%
- Minimum of 3 days/week on-site (hybrid) at Quest's Secaucus, NJ headquarters
- B.S. in Computer Science, Business, Data Science, Engineering, Ethics, Law or a related field.
- Ability to attract top talent, foster a culture of trust, accountability and ethical innovation.
- Strong understanding of business and organizational factors
