Fiserv is looking to solve the business problem of reducing time-to-market and operational costs for merchant clients by building and operating the Implementation Hub platform, an omnichannel commerce orchestration solution that enables fast, developer-friendly integrations and unified APIs. The role focuses on reliability, incident reduction, and accelerating secure commerce experiences.
Requirements
- 13+ years of experience in Java development, including performance tuning and JVM diagnostics.
- 13+ years of experience designing and implementing microservices architectures, RESTful APIs, and API orchestration.
- 10+ years of experience with cloud platform operations and deployment (serverless computing and containerized packages).
- 10+ years of experience in Spring Framework and Spring Boot.
- 10+ years of experience in payments and high-volume transaction processing systems.
- 8+ years of experience with relational databases and data integrations (Oracle, SQL Server, MySQL) and advanced SQL.
- 8+ years of experience with CI/CD and developer tooling (Git, Maven, Gitlab), and collaboration tools (JIRA, Confluence).
Responsibilities
- Lead and develop a production development team focused on Implementation Hub, setting technical direction and maintaining high team engagement and performance.
- Manage production incident response, including triage, root cause analysis, and driving fixes to closure within committed SLAs.
- Develop and implement a comprehensive operational strategy to improve production performance and reduce client-impacting defects.
- Participate in code and data deep-dives with a hands-on approach to diagnose and remediate defects.
- Drive process and tooling improvements to increase productivity, ensure high-quality fixes, and prevent recurrence.
- Oversee production deployments and establish post-implementation validation cadence to ensure zero deployment impacts to live clients.
- Partner with core architecture, infrastructure, business operations, and integrations teams to maintain application health and resolve client issues.
Other
- This role is on-site Monday through Friday.
- You must currently possess valid and unrestricted U.S. work authorization to be considered for this role.
- Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
- All offers of employment are contingent on standard background checks.
- Proven stakeholder management and executive communication experience when resolving cross-functional production incidents.
