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Director, Software Engineering

Visa

$176,400 - $256,000
Oct 3, 2025
Austin, TX, US
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Visa is looking to design, develop and implement a next-generation observability platform that is critical to their operational system, influencing internal standards for scalability, security, and reusability.

Requirements

  • Proven experience in leading the design and implementation of large-scale observability platforms with latest technology including agents, pipeline and real-time data store
  • Hands on experience in developing open source software is a big plus, for example, Clickhouse, OTEL, FluentBit
  • Hands on experience in building open-source observability solution, with software like Clickhouse, Open Search, OTEL, a big plus
  • Strong technical background in software and system development, with hands on experience in java, go, python.
  • Deep understanding at system level, including compute, storage and network components.
  • Hands on experience with latest database, including both RMDB like mySQL, MSSQL, TSDB like promethus.
  • Hands on experience in building data pipeline with streaming technology like Kafka

Responsibilities

  • Design, develop and implement next generation observability platform that is a critical part of Visa’s operational system, while influencing Visa’s internal standards for scalability, security, and reusability
  • Collaborate multi-functionally to create design and develop best-in-class observability platform solutions for multiple Visa technical offerings
  • Work with key stakeholders in product development, infrastructure and operation team to provide the best quality and high reliability observability platform solutions that fit their business needs.
  • Leverage innovative and latest technologies to build the next generation platform which is cost effective with high reliability and scalability.
  • Define and communicate the strategic vision for the next-generation observability platform.
  • Lead the architecture, design, and development of a robust observability platform that integrates the latest technology to modernize metrics, tracing, and logging solutions.
  • Ensure the platform provides reliable, scalable, and high-performance services to meet the needs of various stakeholders.

Other

  • Lead a team of system and software engineers. Provide coaching and support to achieve highest quality of work.
  • Stay abreast of industry trends and advancements in observability, metrics, tracing, and logging technologies.
  • Provide hands-on technical leadership and mentorship to the development team.
  • Guide the team through complex technical challenges, ensuring best practices and high-quality code standards are maintained.
  • Build and manage a high-performing team of engineers, developers, and other technical staff.