Transform how people work through AI-powered, intelligent platforms and deliver secure, scalable, and delightful digital experiences that accelerate ServiceNow’s journey to $30B+ in revenue and beyond.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- 13+ years of experience in software engineering, with 5+ years in engineering leadership roles.
- Proven success in building and scaling enterprise-grade platforms in cloud-native environments (AWS, Azure, GCP).
- Deep expertise in API-first and microservices architecture, integration patterns, and distributed systems.
- Strong background in CI/CD pipelines, DevOps tooling, and agile methodologies.
Responsibilities
- Lead the engineering execution of GTM platforms that support marketing automation, sales enablement, and customer lifecycle engagement.
- Architect and implement secure, scalable, and resilient systems using microservices, APIs, and public cloud infrastructure.
- Drive AI-first design and embed intelligence into GTM workflows to enhance productivity and personalization.
- Lead integration architecture across CRM, CPQ, CLM, EMS, and Martech ecosystems.
- Champion CI/CD, DevOps, and agile engineering practices to accelerate delivery and improve quality.
Other
- Excellent communication and stakeholder management skills across all levels of the organization.
- Strong results orientation with a track record of delivering high-impact outcomes under aggressive timelines.
- Passion for user experience design, customer success, and long-term value realization.
