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Director, Software Engineering - Enterprise AI for Operations

Travelers

$135,700 - $223,900
Aug 20, 2025
Hartford, CT, US
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Transforming business and technology capabilities through artificial intelligence and emerging technologies at Travelers

Requirements

  • 5 years of related experience; including insurance/financial services industry experience.
  • Demonstrated track record implementing current technology trends and techniques in the Artificial Intelligence and cloud platforms (AWS/Azure), including Kubernetes, Python, Docker, AWS, LLMs, etc.
  • Experience working with stakeholders to identify opportunities to educate on risks and opportunities in the delivery of AI-based solutions.
  • Experience with enterprise-scale AI implementations.
  • Experience with MongoDB or similar NoSQL databases.
  • Background in building AI solutions for operational efficiency.
  • Track record of successful stakeholder management and cross-functional collaboration.

Responsibilities

  • Lead and develop engineering teams revolutionizing the insurance industry through the power of artificial intelligence, acting as a player-coach.
  • Maintain hands-on technical involvement in engineering decisions, code reviews, and development of automation and AI solutions.
  • Partner with stakeholders across the organization to identify and prioritize AI opportunities that drive business value.
  • Contribute to engineering standards and best practices for AI development, deployment, and monitoring across teams.
  • Mentor and develop engineers at all levels, conducting performance reviews and creating growth plans.
  • Troubleshoot and resolve critical production issues, leading incident response when necessary.
  • Champion uses of Artificial Intelligence across the enterprise through education, coaching, and advocacy.

Other

  • Bachelor's degree in Computer Science or a related field, or its equivalent in work experience.
  • Three years of programming/development experience.
  • Strong problem solver who utilizes data and proofs of concepts to find creative solutions to difficult problems.
  • Strong communicator who possesses the ability to describe technology concepts in ways the business can understand.
  • Advanced leadership skills with the ability to take action even when there is no clear owner, inspire and motivate others.