Navitus Health Solutions is adding a Director of Software Quality Assurance to join their team due to growth. The role is accountable for defining and executing the enterprise-wide software quality strategy, ensuring software products consistently meet the highest standards of performance, security, and customer experience.
Requirements
- 10+ years of progressive quality assurance experience, with at least 5 years in senior leadership roles.
- Demonstrated success building and managing large quality assurance teams aligned to enterprise quality strategy.
- Proven ability to deliver large-scale automation strategies using commercial testing platforms (e.g. TestComplete, ReadyAPI, Playwright, Behave, etc.).
- Hands-on experience integrating automated testing into CI/CD pipelines.
- Direct experience implementing AI-driven or machine learning–based testing solutions.
- Strong track record of measurable improvements in quality, release predictability, and customer satisfaction.
- Industry experience in regulated environments (e.g., healthcare and Pharmacy Benefit Management organizations) strongly preferred.
Responsibilities
- Define and own the enterprise Software quality assurance strategy aligned to business outcomes, customer experience, and organizational goals.
- Set direction for all quality assurance resources, ensuring consistent processes, methodologies, and standards are followed across all development teams.
- Establish quality KPIs and dashboards to measure release readiness, customer impact, and overall software quality, ensuring visibility across the organization.
- Lead initiatives to adopt predictive defect analysis, self-healing test automation, and other advanced testing technologies.
- Drive maximum integration of automated tests into CI/CD pipelines to support continuous testing.
- Ensure quality assurance associates understand and follow the group’s strategy while being empowered to design and execute test plans tailored to specific applications and projects.
- Cultivate continuous learning in automation, AI-driven testing, and emerging quality assurance practices.
Other
- Lead, coach, and develop a team of System Quality managers, quality automation engineers, and testers.
- Create a culture of accountability where quality assurance teams take ownership for delivering quality outcomes in partnership with development teams.
- Participate in, adhere to and support compliance and diversity, equity, and inclusion program objectives.
- The ability to consistently interact cooperatively and respectfully with other employees
- Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent work experience in software development and quality strategies, required.
