HID Global is looking to shape and execute the organization's quality vision by overseeing all QA and Change Control (CC) functions to ensure products and services meet rigorous internal standards and external regulatory requirements. The Director will champion a culture of continuous improvement, innovation, and operational excellence, while leading a high-performing team of QA professionals and maintaining a strong automation program.
Requirements
- Strong background in both manual and automated testing environments.
- Proficiency in Java, VBScript, and high-level languages (e.g., Python, JavaScript, C++).
- Expertise in QA tools and platforms (e.g., Jira, Confluence, MS Office).
- Leveraging modern QA tools and frameworks (e.g., Selenium, Xray, JMeter).
- Staying ahead of industry trends in QA methodologies and technologies.
- Partnering with Product Managers and SCRUM teams to define testable requirements.
- Maintaining and evolving a robust automation testing program.
Responsibilities
- Defining and promoting a company-wide quality mindset aligned with business goals.
- Developing, implementing and maintaining QA policies, procedures, and standards.
- Setting and tracking quality assurance goals and KPIs.
- Leading and mentoring QA team, including analysts, managers, and/or automation engineers.
- Overseeing QA and CC processes, ensuring timely delivery of test strategies, plans, and reports.
- Managing test documentation for UI, functional, regression, accessibility, and ad-hoc testing.
- Coordinating with DevOps and TechOps to ensure environment continuity.
Other
- 7+ years in software QA roles, including 3+ years in a leadership capacity.
- Proven experience in regulated industries (e.g., financial services, healthcare, government).
- Strong analytical, problem-solving, and communication skills.
- Familiarity with Agile and Waterfall methodologies.
- Knowledge of Lean, Six Sigma, or other process improvement frameworks preferred.
