GEICO is on a multi-year journey to re-platform the Insurance industry, removing friction across Customers, Partners, Marketplace, Segments, Channels, and Experiences.
Requirements
- Bachelor's degree in technology, business, operations, or related field degrees or work experience.
- 8+ years of experience in program management.
- Excellent project management skills, with a proven track record of successfully leading and executing projects.
- Experience managing and developing a high-performing team.
- Strong interpersonal skills, with the ability to build relationships and guide stakeholders at all levels of the organization.
- Exceptional communication skills, with the ability to craft compelling messages for diverse audiences.
Responsibilities
- Will work with Technology to partner across various functions (product, design, business, etc.) to ensure alignment and accountability.
- Partner with other pillars outside service to drive horizontal deliveries
- Closely aligned with the Head of Service Engineering to help synthesize information and provide strategic recommendations.
- Promote AI first mindset across service roadmap and influence initiatives and roadmaps accordingly
- Defines and executes Technology OKRs and technical business reviews (TBR).
- Collaborates with business operations on company-wide OKRs and QBRs.
- Develops long and short-term plans for adding capabilities, enhancing existing systems, and providing improvements.
Other
- Recruits, hire and develops talent for Services Engineering organization.
- Manages, directs, and assures a positive work environment for technical teams including human resource management, establishing career paths, training, hiring, and talent management processes.
- Responsible for coordinating and follow up to ensure that initiatives meet our approved budget, timeline, service reliability, quality standards, objectives, and the strategic plan.
- Bachelor's degree in technology, business, operations, or related field degrees or work experience.
- At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
