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Director – Workplace Technology Services - Infrastructure Services and Management

Northwell Health

Salary not specified
Sep 25, 2025
Manhasset, NY, USA
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Northwell Health is looking to shape the long-term vision, standards, and roadmap for all end-user technology platforms across the organization

Requirements

  • Deep expertise in endpoint management (Intune, SCCM, JAMF), Windows/Mac platforms, Active Directory/Entra ID
  • Proven experience architecting virtual desktop or cloud workspace environments (VMware Horizon, AVD, Windows 365)
  • Familiarity with clinical IT and Epic infrastructure
  • Strong understanding of enterprise collaboration, MDM/UEM, and hardware lifecycle strategies
  • Demonstrated knowledge of digital employee experience platforms and user-focused design principles

Responsibilities

  • Leads an Infrastructure Services and Management group by developing, communicating, and building consensus for programs that support a business, function or geographic area
  • Develops and articulates a strategic vision for areas of responsibility and assigned technology domains
  • Makes recommendations regarding improvement for quality, increased efficiency, productivity, and cost reductions
  • Translating enterprise and clinical priorities into a clear strategy for end-user technologies, including desktop engineering, field services, messaging, mobile, collaboration, and endpoint operations
  • Providing strategic guidance and architectural frameworks to support scalable, consistent, and secure solutions across the digital workplace
  • Supporting the Endpoint Engineering Director by absorbing technical planning, design standards, and governance responsibilities
  • Championing the digital employee experience (DEX) by ensuring technologies and workflows are seamless, efficient, and tailored to clinical, administrative, and hybrid workforce needs

Other

  • Bachelor's Degree required, or equivalent combination of education and related experience
  • 8-12 years of relevant experience and 7+ years of leadership / management experience, required
  • Exceptional cross-functional leadership and communication skills
  • 10+ years in enterprise IT, with 5+ years in a technical architecture or engineering leadership role