The DIRECTV FOR BUSINESS® organization needs to reinforce its premium brand and product value propositions to help drive qualified leads and activations, ultimately increasing its customer base. This involves analyzing performance drivers, financial commitments, and customer segmentation to improve customer experience, gross adds, and retention.
Requirements
- Must have Python and SQL
- Power BI
- Highly proficient in Excel and PPT
- experience with Databricks is a plus
- demonstrated experience in data analytics, visualization
- Data storytelling, ability to synthesize insights out of the data
- Process documentation - ideation to deliverable
Responsibilities
- Analytical work to understand the drivers of the performance - KPI analytics
- Conduct deep financial analysis around commitments and projects that drive financial performance
- Deep segmentation of customer base to understand impacts to customer experience
- Data analytics
- Data visualization
- Data storytelling, ability to synthesize insights out of the data
- Process documentation - ideation to deliverable
Other
- Students currently pursuing a 4-year undergraduate degree or advanced degree in Math, Engineering, Data Analytics, Data Science
- Passion for numbers and data
- Comfortable presenting and speaking with leaders
- Strong written and verbal communication skills
- Experience in virtual, cross-functional collaboration
