The Dynamics 365 Administrator at a CAT dealer is a pivotal role responsible for managing and optimizing the D365 platform to support dealership operations. This role ensures the smooth implementation, maintenance, and performance of the platform, which is critical for enhancing digital presence and customer engagement.
Requirements
- Proficiency in Microsoft Dynamics 365 and Azure platforms.
- DevOps Agile Development Management and CI/CI pipelines
- Experience with Lifecycle Services (LCS) and environment management.
- Ability to identify, track, and resolve issues using LCS tools.
- Strong analytical skills to find effective solutions and prevent delays.
- Ability to manage user access and permissions efficiently.
- Experience in project setup and management, including defining methodologies and tracking tasks.
Responsibilities
- Create and manage the Lifecycle Services (LCS) project, including defining methodologies, setting up phases, and tracking tasks.
- Invite team members to the LCS project and assign appropriate security roles.
- Customize security roles/permissions based on organizational design by functional resources and HR.
- Deploy and manage various environments (development, testing, production) using LCS.
- Utilize LCS tools to identify, track, and resolve implementation issues.
- Empower Adoption: Ensure smooth adoption of new technologies across the dealership by providing training and support to key team members.
- Managing Code Updates and Integrations: Stay up-to-date with the latest updates from Microsoft and NAXT, assess their impact on the system, and plan for their implementation.
Other
- Monday - Friday 7A-4PM, after-hours & on-call based off of company needs
- Must possess a valid driver’s license with clean driving record.
- Some travel is required.
- Excellent communication skills to work with various stakeholders, including XAPT and Microsoft teams.
- Ability to monitor progress and update project milestones.
