Carter's eCommerce DevOps Engineer is needed to maintain and improve the health, performance, and reliability of their enterprise eCommerce websites powered by Salesforce Commerce Cloud (SFCC). This includes troubleshooting production issues, deploying updates, and supporting new product implementations to ensure a seamless customer experience.
Requirements
- 1-3 years of experience in Salesforce Commerce Cloud (SFCC) platform.
- 1-3 years of experience in enterprise eCommerce Website development and operations.
- Proficiency in platforms used for Build, Testing, Continuous Integration / Delivery, and monitoring, preferred.
- Experience on monitoring eCommerce website ecosystem health, identifying and troubleshooting production issues, deploying code enhancements or bug fixes, and supporting new products implementation.
- Experience with APIs (OCAPI/SCAPI).
- Experience with monitoring tools like Adobe Analytics, Salesforce Reports, and Splunk.
- Experience with cloud platforms like AWS and CDN providers like Cloudflare.
Responsibilities
- Perform bug fixes, code updates, optimizations, and platform configurations for SFCC environments.
- Lead troubleshooting efforts for production issues, collaborating with internal teams and vendors to identify and resolve problems promptly.
- Execute daily operational routines to maintain site performance, security, and reliability.
- Develop and maintain integrations between SFCC and backend systems or third-party solutions using APIs (OCAPI/SCAPI).
- Build automated tools for monitoring, scaling, and synchronization of SFCC environments.
- Work with vendors (e.g., AWS, Cloudflare) to enhance CDN functionality and improve website performance for global users.
- Design and manage monitoring systems using tools like Adobe Analytics, Salesforce Reports, and Splunk for proactive issue detection.
Other
- Individual contributor role.
- Team player mindset.
- Ability to articulate complex solutions to Senior Managers and above.
- Demonstrated strong analytical and creative problem-solving skills.
- Detail-oriented and produces high quality work under demanding circumstances.
- Flexible to new situations and challenges.
- Go-Getter willing to go the extra mile with a strong work ethic; self-directed and resourceful.
- Excellent organizational and time management skills, including the ability to work on multiple projects at the same time.
- Bachelors or Master's degree in Computer Science/Information Systems or Engineering.
- Bachelor’s degree in a technology or business-related area, or equivalent work experience.
