Fractal is seeking a Senior Subject Matter Expert (SME) in e-commerce product innovation to define, shape, and future-proof its AI-powered product roadmap, ensuring the platform remains competitive, differentiated, and capable of delivering measurable improvements in digital conversion, stockout reduction, and discoverability across omnichannel commerce.
Requirements
- Proven expertise in digital shelf analytics, retail media measurement, and competitive insights.
- Strong ability to integrate signals across content, availability, competition, and media.
- Demonstrated success in innovation-led product strategy and execution.
Responsibilities
- Define and benchmark product capabilities against leading e-commerce and analytics platforms.
- Design and scale agent-driven modules across content, competition, media, supply chain, and availability signals.
- Identify whitespace opportunities and translate them into differentiated product features.
- Collaborate with engineering and UX teams to ensure intuitive, outcome-driven user experiences.
- Support go-to-market efforts with competitive intelligence and product positioning.
- Align roadmap with evolving digital commerce trends, ensuring readiness for future shifts.
Other
- 8–12 years of experience in e-commerce product development, ideally with a SaaS or analytics company.
- Strong innovation mindset, identifying new opportunities beyond current market solutions.
- Deep understanding of digital shelf analytics, retail media, and competitive benchmarking.
- Comfortable guiding cross-functional teams on product-market fit and user experience design
- Excellent communication and stakeholder engagement skills.
- Note: This position is not eligible for Immigration Sponsorship at this time.
