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EHR Software Specialist

High Country Community Health

Salary not specified
Sep 30, 2025
Boone, NC, US
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High Country Community Health (HCCH) needs to implement, operate, support, monitor, and update their eClinicalWorks EHR software system to maximize efficiency, productivity, appropriate use, and patient care.

Requirements

  • At least 2 years’ experience working with an electronic medical record system
  • 3 or more years of healthcare IT and EHR system experience
  • EHR system administration
  • software/clinical analysis
  • software training and support
  • applications development
  • information systems security management

Responsibilities

  • Design and maintenance of templates
  • Input of data to ensure proper functioning of EHR
  • Provide technical support for software use
  • Develop, analyze, and provide EHR system recommendations to the Software Manager
  • Provide productivity, security, and system metrics reports to the Software Manager
  • Protect the privacy and security of all protected health information residing on the EHR system, and follow best practice guidelines and compliance regulations for information security
  • Ensure EHR system is working properly to include electronic prescriptions, uploading of 340B data, data interfaces are operating correctly, etc.

Other

  • Provide training to employees that use the system
  • Work with the other members of the Electronic Health Records Team to provide enhancements and support for the HER system.
  • Provide backup system administrator duties when the Software Manager is not available
  • Work with the EHR vendor to ensure the organization and staff needs are sufficiently met.
  • Bachelor’s degree or higher in information technology preferred, or an equivalent combination of education and work experience is required.