Goodwill is looking for a professional to provide job search and post-placement retention services to participants in their Employment Services program, aiming to help individuals with disabilities and barriers to employment find and maintain competitive jobs.
Requirements
- MS Office Suite.
- Strong E-mail communication skills.
- Strong file management or case management skills.
- Must have ability to learn client tracking software, ETO database.
Responsibilities
- Provides job development to companies and organizations resulting Employment Services participants obtaining long term competitive employment.
- Responsible for prescreening, intake, program orientation, job search and job retention related counseling, all aspects of case management (including thorough and accurate database use to record participant efforts), placement documentation, and addressing participant and employer needs (where allowable) after placement to ensure retention.
- Sets up interviews, and/or accompanies participants (as needed) to job interviews.
- Ensures participants are referred to and utilize wrap around services to overcome any barriers to employment.
- Maintains strong client relationships to ensure completion of job seeker assignments, timely submission of paystubs, and post placement communication.
- Develops and maintains strong relationships with community agencies/organizations and potential employers that enhance the ability of program participants to get jobs, and makes presentations to explain and promote Employment Services programs.
- Monitors participant activity to ensure quality learning, and completion of program and work assignments, and quality outcomes.
Other
- Must meet intake, placement, and retention goals (3 months, 6 months, 9 months, and 1 year or more) as set by the CP/BD Manager.
- Acts as a role model and mentor to program participants by exhibiting professionalism at all times in regards to respectful communication (oral and written) and interactions, job search and retention counseling, keeping scheduled appointments, following through with any agreements with participants, and holding clients accountable to program participation requirements.
- Promotes and demonstrates cooperation and teamwork.
- Must be able to pass all required criminal background checks and become First Aid & CPR certified.
- Must have a valid CA driver’s license and current insurance, and be able to pass Goodwill’s insurance company requirements for driving on company time.
- Driver with own vehicle required.
- Works under the supervision of and receives work direction from the CS/BD Manager as required.
- Must understand and be able to work with collaborating agencies and funders.
- Amount of Travel Required: 50-70%
- Normal schedule will be Tuesday - Thursday, 8 a.m. to 3:30 p.m.
