Fixposition is looking for a Field Application Engineer to provide first-line support for their North American customers, helping them integrate and succeed with Fixposition's sensor technology. This role will act as the local technical voice, bridging customer needs with HQ product and R&D teams.
Requirements
- Hands-on experience with Linux, basic coding skills (Python/C++ preferred), and familiarity with ROS2.
- Experience in robotics, drone technology, autonomous systems, or GNSS integration and good documentation habits and skills.
Responsibilities
- Conduct and support customers in integrating Fixposition's products (sensors/SoMs/SW) into their robotic or autonomous systems.
- Guide and support customers in integrating Fixposition's products (sensors/SoM/SW) into their robotic or autonomous platforms.
- Serve as the primary contact for customer issues, troubleshooting remotely and on-site when needed.
- Actively support and manage integration projects, ensuring customers stay on track and aligned with internal stakeholders.
- Gather, structure, and communicate customer feedback, helping inform the product and R&D roadmap.
- Work hand-in-hand with U.S. Sales and our distribution partners to ensure a seamless customer experience.
- Go beyond identifying issues—propose actionable solutions and improvements.
Other
- Remote (based in Texas, open to relocation anywhere in the U.S.).
- Required within the U.S. for customer support
- Bachelor’s degree in Engineering, Robotics, Computer Science, or a related technical field.
- Strong communication skills with a service mindset—comfortable translating technical information into customer-friendly guidance.
- Willing and able to travel for customer visits, events, or trainings.
