The company is looking to solve the problem of monitoring and supporting its highly critical and highly available health system infrastructure, with a focus on endpoint engineering, end-user computing, and enhancing the end-user experience.
Requirements
- Strong proficiency in managing and troubleshooting Microsoft Windows operating systems (Windows 10/11).
- Solid experience with macOS administration and management.
- Expertise with at least one major Endpoint Management/MDM platform (e.g., Microsoft Intune/MEM, SCCM/ConfigMgr, Jamf Pro).
- Proficiency in scripting languages (PowerShell, VB) for automation.
- Familiarity with endpoint security principles and tools (EDR, anti-malware, encryption).
- Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN) as they relate to endpoints.
- Experience with identity and access management solutions (e.g., Azure Active Directory, Active Directory).
Responsibilities
- Develops and maintains infrastructure within the area of expertise.
- Develops, recommends, implements, and evaluates approved policies and procedures (and updates) relating to the supported infrastructure.
- Coordinates and provides technical assistance, and software upgrades for supported infrastructure.
- Operates under general guidance and work assignments are varied and require interpretation and independent decisions on course of action.
- Performs related duties as required.
Other
- Bachelor's Degree required, or equivalent combination of education and related experience.
- 1-3 years of relevant experience, required.
- Excellent analytical and problem-solving skills with keen attention to detail.
- Strong verbal and written communication skills, with the ability to explain complex technical concepts to non-technical audiences.
- Ability to work independently and as part of a collaborative team in a fast-paced environment.
