Zapier is looking to solve the problem of building and evolving the infrastructure behind customer experiences, such as billing, payments, plan selection, and usage tracking, to make these experiences reliable, flexible, and user-friendly, and to support the company's business growth.
Requirements
- 3+ years of experience building and maintaining production web applications
- Strong knowledge in JavaScript/TypeScript and React, with experience building responsive interfaces
- Solid experience building backend APIs with Python (Django preferred)
- Familiarity with PostgreSQL, Redis, and cloud environments like AWS
- Experience integrating with payment systems, third-party APIs, or billing platforms is a plus
Responsibilities
- Build and maintain pricing and plan selection UIs
- Develop backend services that manage subscriptions, usage tracking, and payment flows
- Collaborate with design, product, and data to deliver performant, user-centered experiences
- Work across the stack to modernize legacy systems and improve platform scalability
- Help define new interfaces between systems — e.g., billing APIs, pricing engines, entitlements, plan change workflows
- Ship features that improve transparency, reliability, and flexibility in how customers pay for Zapier
- Modernize the tech stack behind core billing and packaging infrastructure
Other
- You value collaboration, pairing, and async communication in a remote team environment
- You’re customer-focused. Whether internal or external, you care about solving real problems and creating great experiences
- You love learning and are curious about ambiguous or novel problems. You’re comfortable asking questions, digging in, and figuring things out
- You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly
- You’re willing to work in a remote team environment
