The Engineer will provide technical support to production to overcome daily challenges. Engineer will also use procedures and instructions to initiate the analysis process when product failure occurs. Investigations and researched for root causes with analysis documented, recorded, and communicated internally and provide solution. Engineer may contact Client Company for any quality escalations. Responsible for first level failure analysis on Customer Products.
Requirements
- Have appropriate knowledge with the various systems including but not limited to Windows, Android, CMD and Linux tools, and procedures used in Production for Repair and failure analysis.
- Requires moderate knowledge of UEFI, WINPE, CMD, Batch files, SDK, ADK, Configuration files such as ini.
- Hands on Experience in hardware assembly and disassembly on computing devices
Responsibilities
- Have appropriate knowledge with the various systems including but not limited to Windows, Android, CMD and Linux tools, and procedures used in Production for Repair and failure analysis.
- Help Team to setup repair line including Tools and ESD grounding.
- Identify optimum analytical approaches critical to problems.
- Prepare parts and components for Factory team second level failure analysis.
- Work inside customer lab.
Other
- Skilled in communication, problem solving, and applying experience and expertise.
- Requires communication with local and overseas team via emails and conference calls.
- Minimum Associate degree in product design, mechanical, electronic or computer engineering with little experience or 3+ years of equivalent experience as FA engineer for computing devices.
- Requires excellent written and oral communication skills.
- Must have strong Office suite knowledge (excel, word etc.).
