Google's Trust & Safety team is looking for an individual to help fight abuse and fraud across Google's products, protecting users, advertisers, and publishers globally. The role involves analyzing trends, developing solutions for scaled enforcement, and preventing Google's infrastructure from abuse, harm, or fraud.
Requirements
- 2 years of experience in data analysis, including identifying trends, generating summary statistics, and drawing insights from quantitative and qualitative data.
- 2 years of experience managing projects and defining project scope, goals, and deliverables.
- Experience with data analysis and database management (e.g., SQL, Python, etc.).
- Experience with one or more languages: SQL, Python, Golang, including knowledge in Messaging (xMS/RCS) or SIM/Phone Number fraud and abuse.
- Experience with fraud/abuse investigations, fraud risk management, security and threat analysis in the context of internet, telephony, or communication-related products.
- 4 years of experience working on signal development, data analysis, cyber security, or anti-abuse.
Responsibilities
- Analyze emerging trends, conduct data analysis, and identify new signals to develop solutions for scaled enforcement.
- Work with cross-functional teams to design and build anti-abuse protections leveraging reputation at all levels (e.g., phone number, user, IP etc.), and advise on counter-abuse strategies, including productionizing Machine Learning (ML) models and heuristic rules.
- Build, monitor and alert dashboards to track abuse levels, perform quality checks to measure system/model reliability, and resolve false positives.
- Create real-time awareness of threats and educate clients to reduce the problem upstream.
- Lead projects to prevent Google's infrastructure from being abuse, harm, or fraud, resulting in losses to users or Google.
- Collaborate cross-functionally to develop requirements based on robust data analysis and granular product understanding.
Other
- Work globally and cross-functionally with Google Engineers and Product Managers to navigate challenging online safety situations and work on abuse and fraud.
- Excellent communication and presentation skills (e.g., written and verbal) to deliver findings to cross-functional partners, and the ability to influence cross-functionally at various levels.
- Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.
- Bachelor's degree or equivalent practical experience.
- Master's degree.
