Citi's Enterprise Operations & Technology teams are responsible for the technology solutions that are the foundations of everything the bank does, from keeping the bank safe to designing digital architecture and ensuring platforms provide a first-class customer experience. The Engineering Lead Analyst role is to lead efforts to ensure quality standards are met within existing and planned frameworks.
Requirements
- Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
- Demonstrated analytic/diagnostic skills
Responsibilities
- Serve as a technology subject matter expert for internal and external stakeholders and provide direction for all firm mandated controls and compliance initiatives, all projects within the group and in creating a technology domain roadmap
- Ensure that all integration of functions meet business goals
- Define necessary system enhancements to deploy new products and process enhancements
- Recommend product customization for system integration
- Identify problem causality, business impact and root causes
- Exhibit knowledge of how own specialty area contributes to the business and apply knowledge of competitors, products and services
- Impact the engineering function by influencing decisions through advice, counsel or facilitating services
Other
- 6-10 years of relevant experience in an Engineering role
- Experience working in Financial Services or a large complex and/or global environment
- Project Management experience
- Consistently demonstrates clear and concise written and verbal communication
- Ability to work in a matrix environment and partner with virtual teams
- Ability to work independently, multi-task, and take ownership of various parts of a project or initiative
- Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
- Proven track record of operational process change and improvement
- Bachelor’s degree/University degree or equivalent experience
- Master’s degree preferred
