Cloudflare is looking to enhance its product analytics initiatives to better understand customer and prospect engagement with its products, aiming to support a 5x growth over the next 5 years. This involves building a robust data pipeline for product analytics and billing, managing data quality and governance, and serving diverse internal customer needs through dashboards and reports.
Requirements
- Deep understanding of modern data stacks, product instrumentation, and web technologies.
- Engineering background preferred; ability to engage credibly with technical teams.
- Fluent in working directly with data to inform decisions and persuade stakeholders.
- Ability to define and track key metrics to measure progress and impact.
- Experience developing data pipelines, analytics platforms, or contributing to open-source data projects.
Responsibilities
- Instrumenting the Cloudflare Product to provide product teams with a powerful platform to gather exceptional user data.
- Building and managing a robust data pipeline that supports both product analytics and billing data, providing actionable insights for various stakeholders.
- Managing cost drivers like data storage and processing while ensuring high data quality and adherence to governance policies.
- Serving diverse internal customer needs for internal customers who primarily interact through data dashboards or custom reports.
- Use your engineering expertise to identify improvement opportunities, enhancing data quality, pipeline reliability, and development velocity.
- Work with engineers and principal engineers to implement best practices for data instrumentation and pipeline development.
- Ensure quantitative measures exist for teams, using data to identify issues and take corrective action.
Other
- Lead by example, setting high standards for ethics and integrity.
- Develop leaders within your organization who have their own track records of success.
- Drive goal-setting initiatives and take individual ownership of key objectives, including cross-functional projects.
- Ensure regular progress updates are shared with peers, executives, and other stakeholders.
- Validate team-level goals for appropriate stretch and impact, making adjustments as needed.
