The hotel's Engineering Manager is responsible for the overall maintenance, upkeep, and functionality of the hotel physical structure, mechanical systems, equipment, and guestrooms, ensuring routine maintenance tasks are completed safely and to standard, and leading and developing the maintenance team.
Requirements
- Working knowledge of building systems: HVAC, plumbing, electrical, life safety and mechanical.
- Electrical, HVAC and/or plumbing certification preferred
- Must be able to lift up to 50 lbs, climb ladders and work in varying conditions.
- Must be able to lift up to 50 lbs, climb ladders and work in varying conditions.
- Must be able to lift up to 50 lbs, climb ladders and work in varying conditions.
- Must be able to lift up to 50 lbs, climb ladders and work in varying conditions.
- Must be able to lift up to 50 lbs, climb ladders and work in varying conditions.
Responsibilities
- Proactively maintain the physical building structure, building systems, and equipment by performing preventative and routine maintenance, recommending professional contractor support when needed.
- Conduct daily walkthroughs and inspections of public spaces, back-of-house areas and equipment rooms.
- Use tools and other power equipment, following all manufacturer and other safety guidelines to ensure safety of self and others.
- Complete needed or assigned building, equipment, or room repairs including but not limited to plumbing, painting, carpentry, sheetrock, and electrical work using the appropriate tools and methods consistent with standards of safety and quality.
- Prioritize repairs or maintenance needs that may inconvenience or negatively impact the experience of hotel guests.
- Troubleshoot and resolve technical issues to minimize downtime and guest impact.
- Train, instruct, coach and support the hotel’s engineering team.
Other
- The Engineering Manager must be highly self-motivated and regimented to ensure routine maintenance tasks are completed safely and to standard.
- Serving as the lead of the hotel’s engineering department, the Engineering Manager must also lead and develop the maintenance team.
- The primary responsibility of the Engineering Manager is proactive upkeep of equipment and systems, proper and adequate repair of building and equipment, safe use of tools and other power equipment, effective troubleshooting of problems, support of guest and operational needs, and leadership of the engineering team.
- Effectively communicate with hotel departments to ensure timely response and completion of maintenance needs.
- Listen to guests and empathize with their challenges. When necessary, notify other departments and act on guest's concerns.