Spring Health aims to revolutionize mental healthcare by removing barriers to access. The Engineering Manager of AI/ML Platform will accelerate the delivery of cutting-edge improvements to the core AI and ML platforms, enabling faster and safer deployment of critical features to users.
Requirements
- 2-4+ years in a formal engineering management role.
- Direct experience leading teams of 4+ engineers and a history of productionizing successful AI/ML platforms and solutions.
- 1+ years of experience iteratively building AI-empowered tools and ensuring they are operating safely and at scale.
- Hands-on experience with the modern AI stack, including orchestration frameworks like LangGraph, observability tools like LangSmith, and best practices for prompt engineering and building safety guardrails.
- 5+ years of experience in software or machine learning engineering, with a background as a Senior MLE, SRE, or DevOps Engineer working on ML infrastructure.
- Hands-on experience building, evaluating, and deploying machine learning models.
- Strong understanding of the modern AI/ML stack, including cloud services (AWS, GCP, Azure), container orchestration (Kubernetes), IaC (Terraform), and CI/CD systems.
Responsibilities
- Guide the team through complex architectural decisions across the full AI/ML stack, from our core ML infrastructure (e.g., model registry, CI/CD, feature stores) to LLM orchestration and observability.
- Work in close partnership with our AI Trust team to translate principles like clinical norms, fairness, and transparency into concrete technical controls and guardrails.
- Improve our MLOps and LLMOps capabilities.
- Help establish robust, automated monitoring for model performance, latency, and cost; define SLOs for platform components; and build the CI/CD pipelines that enable teams to deploy and iterate on models safely and quickly.
- Break down large initiatives into clear, phased roadmaps.
- Build strong relationships and manage dependencies across the organization, including with Product, Member Experience, and Clinical teams.
- Foster a culture of psychological safety and continuous learning where engineers feel empowered to do their best work.
Other
- Candidates for this position must be based in the Salt Lake City metro area and be willing to commute 2-3 days a week when this role transitions to a hybrid schedule in 2026.
- Collaborate with product management and other cross-functional partners in an outcome-driven environment.
- A history of successfully delivering complex, multi-month technical projects.
- Previous experience in a medical / health records industry is preferred.
- If this role excites you, we encourage you to apply.
