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Engineering Manager – Customer Applications

SquareTrade

$185,000 - $250,000
Oct 30, 2025
Brisbane, CA, US
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SquareTrade/Allstate Protection Plans is looking to solve the problem of revolutionizing a $30b industry with service innovation and attention to customer satisfaction by building and managing strong scrum teams to deliver on company initiatives and maintain a modern, digital platform.

Requirements

  • 8+ years of development experience
  • Strong knowledge and working experience of latest Java, Spring Boot and microservices framework
  • A good understanding of web technologies, UI frameworks and event-driven architectures
  • Hands on experience mentoring software engineers on Auth0, SSO, Sparkpost (or other email system), Twilio (or other SMS system), Kafka, Redis, Hibernate and/or other modern technologies
  • Experience with relational databases
  • Familiarity with AWS, Docker, Kubernetes, API gateway
  • Familiarity with CI/CD pipelines, Jenkins

Responsibilities

  • Lead the design and on-time delivery of highly available microservices and frontend applications
  • Drive architectural improvements, scalability, and platform consistency across our integration ecosystem
  • Own the observability, health, uptime, performance and security of services and frontend apps under your team's care
  • Establish and evolve production support processes, including on-call rotations, monitoring, incident response, and RCA
  • Partner with product and business stakeholders to align on team priorities and roadmaps
  • Enforce Agile principles and methodologies

Other

  • 2+ years of management experience with full time Software Engineers
  • Experience in building teams; manage, mentor and coach to grow their careers
  • Good knowledge on tracking and setting goals to improve quality and efficiency
  • Great communication skills
  • Bachelor's Degree in Computer Science or related field