Emory University is looking for technical expertise to develop new and maintain existing middleware solutions for key enterprise systems and operational support of existing enterprise accounts to meet Emory's business needs and strategic goals.
Requirements
- Provides technical expertise for developing new and maintaining existing middleware solutions for key enterprise systems and operational support of existing enterprise accounts to meet Emory's business needs and strategic goals.
- Acts as an enterprise middleware subject matter expert to analyze and develop enterprise systems and integrate systems needs and solutions based on customers' needs, business requirements, and Information Technology Infrastructure Library (ITIL) standards.
- Consults with customers to identify solutions to issues across multiple and disparate systems and to provide expertise to enterprise-wide departments for solving complex middleware issues.
- Develops services and applications to fulfill customer requests and meet business needs.
- Performs maintenance to maintain middleware applications and to ensure application operability.
- Maintains data integrations and monitors services and feeds to ensure stability.
- Monitors applications and systems to develop performance metrics and to ensure high availability.
Responsibilities
- Provides technical expertise for developing new and maintaining existing middleware solutions for key enterprise systems and operational support of existing enterprise accounts to meet Emory's business needs and strategic goals.
- Acts as an enterprise middleware subject matter expert to analyze and develop enterprise systems and integrate systems needs and solutions based on customers' needs, business requirements, and Information Technology Infrastructure Library (ITIL) standards.
- Consults with customers to identify solutions to issues across multiple and disparate systems and to provide expertise to enterprise-wide departments for solving complex middleware issues.
- Manages vendor relationships to minimize for support services and improvement planning.
- Provides 24 x 7 on-call support to ensure application functionality and to minimize disruptions.
- Assists with department projects to support enterprise middleware initiatives and to meet business needs.
- Researches current technologies to recommend new enterprise enhancements.
Other
- Coaches and mentors junior middleware administrators to increase skill levels and to ensure service level agreement standards are met.
- A bachelor's degree in IT or related field and three years of IT experience, OR an equivalent combination of education, training, and/or experience.
- This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University location as needed and at times, on short notice.
- Emory reserves the right to change this status with notice to employee.
- Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
