Travelers is seeking an Agile Coach to help grow and transform their Agile landscape, guiding teams on Agile principles, challenging and advising stakeholders, enabling teams to achieve objectives, and enhancing Agile maturity.
Requirements
- Experience using Enterprise agile tools such as ServiceNow or Jira.
- Understanding of various Agile methodologies such as Scrumban, Scrum, or Kanban.
- Agile Mindset: Embody Agile core values of openness, courage, respect, focus, and commitment. Infuse Agile principles, practices and methodologies to achieve team success.
- 2 years of Agile delivery experience required.
- 3 years of business and/or technology related experience required.
- 3 years of Agile experience preferred with a track record of leading teams to higher Agile maturity.
- 3 years of experience as a coach preferred.
Responsibilities
- As a servant leader and change agent, coach, inspire and mentor teams on Agile principles, values and practices while role modeling Travelers' leadership behaviors.
- Facilitate and reinforce Agile practices for multiple teams working toward common business outcomes, including backlog refinement and prioritization.
- Understand and support implementation of metrics to optimize delivery of KPIs through the assessment of responsiveness, quality, productivity, and customer and business value.
- Support multiple Agile teams to ensure progress toward objectives, goals and commitments. Guide assigned Agile teams to deliver the required product increments.
- Actively raise observed issues and remove impediments; resolve conflicts within and across teams. Anticipate challenges, identify risks, and recommend mitigations and solutions.
- Continuously assess the Agile maturity of teams and individuals at all levels of leadership, educating and mentoring to address gaps.
- Participate in both the internal and external Agile community to stay abreast of challenges, leading practices, and emerging trends; utilize learnings in furthering the effective use of Agile practices at Travelers.
Other
- Bachelor’s degree preferred.
- 3 years of experience championing organizational change initiatives preferred.
- Change Agent: Expert change leadership skills including the ability to create an inclusive environment, manage conflict and develop solutions to mitigate risk.
- Influence: Ability to influence behaviors of leaders at all levels and without traditional hierarchy.
- Communication: Ability to communicate thoughts, concepts, practices effectively at all levels, adjusting as needed to a target audience.
