Streamline sales processes and elevate the customer experience through core business analytics and AI initiatives.
Requirements
- Familiarity with CRM platforms such as Salesforce or equivalent tools.
- Experience with Python, SQL, Tableau, or other data analysis tools is preferred.
- Basic understanding of AI and machine learning concepts is a plus.
- Proficiency in productivity tools such as Microsoft 365, including Excel and PowerPoint.
Responsibilities
- Analyze data and customer feedback to generate actionable insights that improve sales interactions and outcomes.
- Translate data-driven insights into clear business requirements, designing tailored solutions that enhance the sales experience and elevate customer satisfaction.
- Develop and maintain reporting on key performance indicators (KPIs) and create presentations to communicate improvements, insights, and recommendations across the Sales organization
- Collaborate with cross-functional teams to identify and implement AI-driven solutions that enhance operational efficiency, decision making and customer engagement.
- Conduct prompt engineering and refine AI model inputs to improve performance and accuracy.
- Drive continuous improvement projects in the Sales organization.
Other
- Entry Level Analytics Analyst
- highly motivated and detail-oriented
- passionate about data, innovation, and delivering customer-centric solutions.
- proactive approach to gathering strategic insights from stakeholders and staying attuned to evolving industry trends.
- Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time
- Ability to translate complex data into clear insights and actionable plans.
- Excellent verbal and written communication skills.
- Effective cross-functional collaboration and stakeholder management skills.
- Experience in the Semiconductor industry is a plus
