LexisNexis Risk Solutions needs to optimize their Salesforce Sales or Service Cloud platform to improve customer experience, manage sales processes, and streamline case management.
Requirements
Experience in Salesforce Declarative development using Process Builder, Flows, Workflows, Lightning App Builder, etc.
Basic understanding and Knowledge of Salesforce platform programming languages – Visualforce, Lightning Web Components, Aura, APEX, SOQL, and SOSL.
Basic knowledge of front end technologies like HTML, CSS & JavaScript Frameworks such as jQuery, Angular, React etc.
Basic understanding of full Software Development Life Cycle (SDLC) including Salesforce Deployment/Packaging effectively using Metadata API, Changesets
Basic understanding of environment management, release management, code versioning best practices, and deployment methodologies
Basic analytical, problem solving/decision making skills.
Preferred Knowledge in Salesforce implementations that include custom platform development (Apex, Visualforce, Aura & Lightning Components, Web Services and API), integrations with back-office systems.
Responsibilities
Basic knowledge of analyzing business requirements, translating those requirements into customized solutions using the Salesforce platform.
Basic experience and knowledge in Salesforce Sales or Service Cloud processes and capabilities.
Basic knowledge of automating business processes using Salesforce automation tools, such as Flows, Workflows, Formulas, Assignment Rules, and email Alerts.
Provide application support by analyzing defects, replicating/fixing defects, and providing root cause analysis for defects.
Participate in development workstreams, with Agile Development Cycle from sprint planning, deployment, testing and feedback sessions which allows for continuous improvement and adaptation.
Basic knowledge of troubleshooting and resolving functional and performance-related issues.
Participate in peer code reviews and unit testing.
Other
Ability to collaborate with Salesforce Development team to drive system enhancements and improvements.
Communicate and work effectively with development team, cross functional teams including business stakeholders.
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