INTEGRIS Health is looking for an Epic Applications Analyst II to support and optimize clinical applications, ensuring they meet the needs of clinicians and patients, and contribute to the organization's mission of partnering with people to live healthier lives.
Requirements
- Epic Certification is required (certifications may include: EpicCare Ambulatory, EpicCare Inpatient, Radiant, Cupid, Optime, Anesthesia, Grand Central or other relevant Epic Apps).
- Knowledge of clinical workflows and processes, and experience in implementing and supporting clinical software applications.
- Excellent analytical and problem-solving skills, with the ability to troubleshoot and resolve technical issues
- Working knowledge of IT solutions and interfacing preferred.
Responsibilities
- Epic Applications Analyst Level 2 will implement, configure, and maintain Epic and other clinical applications, including the electronic health records (EHR), clinical decision support systems, and other clinical software.
- Collaborate with clinical end-users, IT staff, and vendors to identify opportunities for improving clinical workflows and processes using technology.
- Participates in system testing and validation to ensure the clinical applications meet regulatory requirements and user needs.
- Maintains accurate and up-to-date documentation of system configurations, changes, and troubleshooting procedures. Ensure documentation is accessible to support staff and end-users.
- Participate in testing and validation activities related to Epic software upgrades and enhancements. Ensure that system changes do not negatively impact clinical workflows and patient care.
- Monitor and troubleshoot issues with clinical applications, and provide timely resolution to minimize impact on patient care and clinician productivity.
- Keeps up to date with solutions in the Epic System or other clinical application.
Other
- Bachelor's degree with 1 year of experience, or Associate’s with 2 years of experience, or 3 years of healthcare or IT experience.
- Basic understanding of healthcare workflows and terminology.
- Occasional travel maybe required.
- Previous experience using verbal and written communication to a variety of audiences through a range of modalities.
- Strong interpersonal skills, with the ability to communicate technical information to clinical staff members and other stakeholders.
