Adventist Health is looking to solve the problem of designing, building, implementing, supporting, and testing computer software and related processes for their information systems applications.
Requirements
- Epic Certification/Accreditation in area of responsibility: Required
- Ambulatory: Required
- Two to Four years' HealthCare IT application/technical experience: Required
- Two to Four years' applicable Epic application experience: Preferred
Responsibilities
- Maintains moderately complex system software utilizing established standards and departmental protocols, to meet user requests/specifications.
- Coordinates analysis of documentation and workflows in departments, and designs/redesigns system components to support appropriate workflows.
- Develops and follows project work plans. Leads project meetings and works cooperatively with team members to coordinate assigned duties with the overall program and related projects.
- Researches, documents, and facilitates resolution to issues reported by end-users. Tests system software per checklist guidelines and participates in the development of test scenarios.
- Collaborates with technical teams to define hardware/network requirements and to research and problem-solve technical issues.
- Presents training to a variety of audiences. Ensures that system documentation is current and available to the customer and that customers are educated as to where to find it.
- Troubleshoot and resolve system issues escalated by the Help Desk.
Other
- Associate's/Technical Degree or equivalent combination of education/related experience: Required
- Bachelor's Degree or equivalent combination of education/related experience: Preferred
- Receive all required vaccinations as a condition of employment and annually thereafter, where applicable.
- Up to 25% travel on site to provide support during go-live events and other work-related occasions
- On call duties for one or more applications which generate Incidents outside of business hours
