Adventist Health is looking to improve the efficiency and effectiveness of its information systems applications by designing, building, implementing, supporting, and testing computer software and related processes.
Requirements
- Two to Four years' HealthCare IT application/technical experience: Required
- Two to Four years' applicable Epic application experience: Preferred
- Epic Certification/Accreditation in area of responsibility: Required
- Beacon Certification - Required
- Collaborates with technical teams to define hardware/network requirements and to research and problem-solve technical issues.
- Troubleshoot and resolve system issues escalated by the Help Desk.
Responsibilities
- Performs various duties relating to information systems applications including the design, build, implementation, support, and testing of computer software and related processes.
- Works with project and support teams to ensure appropriate development, training, support, and evaluation of major computer applications.
- Maintains moderately complex system software utilizing established standards and departmental protocols, to meet user requests/specifications.
- Evaluates user requests for special enhancements to system software.
- Works with customers to gather specifications for the purchase, development, and installation of system software.
- Coordinates analysis of documentation and workflows in departments, and designs/redesigns system components to support appropriate workflows.
- Tests system software per checklist guidelines and participates in the development of test scenarios.
Other
- Associate's/Technical Degree or equivalent combination of education/related experience: Required
- Bachelor's Degree or equivalent combination of education/related experience: Preferred
- An equivalent combination of education and experience, which provides proficiency in the areas of responsibility listed, may be substituted for the above education and experience requirements.: Preferred
- Responsible for ongoing on call duties for one or more applications which generate Incidents outside of business hours.
- As needed, up to 25%, travel on site to provide support during go-live events and other work-related occasions; Travel could occur during standard off-hours support times.
