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Epic Clinical Applications Analyst 2 - EPIC - Information Technology

Cape Fear Valley Health

Salary not specified
Sep 27, 2025
Fayetteville, NC, USA
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Cape Fear Valley Medical Center is looking to solve the problem of optimizing their healthcare system's workflows and operations through the effective use of Epic software and other applications.

Requirements

  • Must be Epic certified.
  • Associate degree in information technology or work experience in lieu of formal education will be considered.
  • Minimum of 1 year of information technology work experience in healthcare and with Epic certification.
  • Familiarity with Microsoft Office and Microsoft Project is preferred.
  • Ability to use a computer effectively, type and take good notes.
  • Ability to manage and motivate people.
  • Ability to resolve problems and conflicts effectively.

Responsibilities

  • Acts as primary support contact for the application’s end-users.
  • Develops an operational need to set the direction of the organization’s workflows.
  • Guides workflow design, building and testing the system, and analyzing other technical issues associated with Epic software as well as third-party applications utilized by the departments they support.
  • Identifies and implements requested changes that are approved by the appropriate governance in the system.
  • Leads medium to large projects requiring clinical systems involvement.
  • Maintains regular communication with Epic representatives.
  • Prepares general system flowcharts for present and proposed systems that portray the movement of work through the organizational elements.

Other

  • Associate degree in Nursing with licensure in North Carolina, OR Associate degree in health profession field with current professional licensure or certification.
  • Required flight travel to Verona, Wisconsin.
  • Must demonstrate flexibility with respect to changing end-user business needs.
  • Must have the ability and willingness to see things in an open-minded way, examining ideas from all angles.
  • Must communicate information clearly and concisely with project leadership and subject matter experts.